2,400 App Store reviews of ChatGPT, Claude and Gemini, read on a laptop
What a local model found in recent App Store reviews of the three AI assistants across eight countries, how often it agreed with the star ratings, and where obsei fell short.
The obsei blog
Private Voice of Customer, built in the open
Notes from building obsei: privacy, customer feedback and AI agents.
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obsei 1.0: private customer feedback in five minutes
obsei 1.0 is out: a self-hosted Voice of Customer pipeline that strips PII before any model sees it, can run its classifier on your machine, and plugs into your AI tools.
Obsei is back: private Voice of Customer for the agent era
Why we are reviving obsei after years of dormancy, what changed since our RBI HARBINGER recognition, and why customer feedback analytics now has to be private, open and agent-ready.